Making Every Contact Count (MECC) training guidance from Public Health England
Posted: Tue, 26 Sep 2017 10:27
Making a positive change to the physical and mental health and wellbeing of any of our service users / community / is a very important objective for Somerset. We know only too well the effect of long-terms diseases on our population caused by, for example, tobacco, hypertension, alcohol, being overweight or being physically inactive (approximately 40% of the UK's disability adjusted life years lost are attributable to these causes).
We know that making changes such as stopping smoking, improving diet, increasing physical activity, losing weight and reducing alcohol consumption can significantly help people to reduce their risk of poor health, and that making these changes is not easy for people.
A really important way of supporting people is to take every opportunity we have during the thousands of day to day interactions officers and service users have with each other. This approach is known as Making Every Contact Count (MECC). It is an approach that encourages us all to listen to individuals, ask open questions, and to encourage others to consider thoughts about a particular health or lifestyle statement.
The Making Every Contact Count (MECC) approach is designed to encourage us all to use every opportunity we can to positively change these 'risky' behaviours in order to improve the wellbeing of individuals, communities and populations.
To provide support and training, and a full understanding of this important approach, Public Health England have provided funding to enable us to access some useful training resources, with the aim of ensuring staff have the skills, knowledge and confidence to deliver the right messages and information to service users and members of the public.
MECC eLearning is available through an eLearning module which has been created by HEE. The course involves a registration process of approximately 5 minutes, with an external verification being sent to your e-mail address.
To register for the MECC online eLearning module, please refer to the guidance attached and click here to access the modules.
MECC is a key priority for Somerset, so if you have regular contact with service users or the general public, it is important that you do this eLearning module. There are also other resources you may find helpful depending on what your role is.